chatbots

Inteligencia artificial

Enrique Upton, GM NOLA de ServiceNow: "Tres de cada cuatro mexicanos se inclinan más por atención presencial humana"

16 Jul 2025

<img width="768" height="432" src="https://img.itmastersmag.com/wp-content/uploads/2023/11/28173553/Amazon-reInvent-Adam-Selipsky-CEO-AWS-768x432.jpg" class="card-responsive-img fit-img" alt="Amazon-reInvent-Adam-Selipsky-CEO-AWS" decoding="async" srcset="https://img.itmastersmag.com/wp-content/uploads/2023/11/28173553/Amazon-reInvent-Adam-Selipsky-CEO-AWS-768x432.jpg 768w, https://img.itmastersmag.com/wp-content/uploads/2023/11/28173553/Amazon-reInvent-Adam-Selipsky-CEO-AWS-1280x720.jpg 1280w, https://img.itmastersmag.com/wp-content/uploads/2023/11/28173553/Amazon-reInvent-Adam-Selipsky-CEO-AWS-156x88.jpg 156w, https://img.itmastersmag.com/wp-content/uploads/2023/11/28173553/Amazon-reInvent-Adam-Selipsky-CEO-AWS-1536x863.jpg 1536w, https://img.itmastersmag.com/wp-content/uploads/2023/11/28173553/Amazon-reInvent-Adam-Selipsky-CEO-AWS-640x360.jpg 640w, https://img.itmastersmag.com/wp-content/uploads/2023/11/28173553/Amazon-reInvent-Adam-Selipsky-CEO-AWS-1024x575.jpg 1024w, https://img.itmastersmag.com/wp-content/uploads/2023/11/28173553/Amazon-reInvent-Adam-Selipsky-CEO-AWS-lq.jpg 30w, https://img.itmastersmag.com/wp-content/uploads/2023/11/28173553/Amazon-reInvent-Adam-Selipsky-CEO-AWS.jpg 1600w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

NOTICIA
AWS presenta Q, un chatbot de GenAI enfocado en el trabajo
28 Nov 2023
por Equipo editorial IT Masters Mag
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<img width="768" height="512" src="https://img.itmastersmag.com/wp-content/uploads/2023/07/12060318/My-al-chatbot-snapchat-768x512.jpg" class="card-responsive-img fit-img" alt="My-al-chatbot-snapchat" decoding="async" srcset="https://img.itmastersmag.com/wp-content/uploads/2023/07/12060318/My-al-chatbot-snapchat-768x512.jpg 768w, https://img.itmastersmag.com/wp-content/uploads/2023/07/12060318/My-al-chatbot-snapchat-300x200.jpg 300w, https://img.itmastersmag.com/wp-content/uploads/2023/07/12060318/My-al-chatbot-snapchat-811x541.jpg 811w, https://img.itmastersmag.com/wp-content/uploads/2023/07/12060318/My-al-chatbot-snapchat-132x88.jpg 132w, https://img.itmastersmag.com/wp-content/uploads/2023/07/12060318/My-al-chatbot-snapchat-1024x683.jpg 1024w, https://img.itmastersmag.com/wp-content/uploads/2023/07/12060318/My-al-chatbot-snapchat-lq.jpg 30w, https://img.itmastersmag.com/wp-content/uploads/2023/07/12060318/My-al-chatbot-snapchat.jpg 1080w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Noticias
Chatbot de Snapchat, impulsado por ChatGPT, supera los 10,000 millones de mensajes
03 Jul 2023
por Equipo editorial IT Masters Mag
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<img width="811" height="541" src="https://www.itmastersmag.com/wp-content/uploads/2022/12/IT-Masters-Sessions-SmartForce-811x541.png" class="responsive-img" alt="IT-Masters-Sessions-SmartForce" style="display: block;" decoding="async" srcset="https://www.itmastersmag.com/wp-content/uploads/2022/12/IT-Masters-Sessions-SmartForce-811x541.png 811w, https://www.itmastersmag.com/wp-content/uploads/2022/12/IT-Masters-Sessions-SmartForce-300x200.png 300w, https://www.itmastersmag.com/wp-content/uploads/2022/12/IT-Masters-Sessions-SmartForce-768x512.png 768w, https://www.itmastersmag.com/wp-content/uploads/2022/12/IT-Masters-Sessions-SmartForce-230x153.png 230w, https://www.itmastersmag.com/wp-content/uploads/2022/12/IT-Masters-Sessions-SmartForce.png 1080w" sizes="(max-width: 811px) 100vw, 811px" data-eio="l" />					
Video
IT Masters Sessions | ¡Adiós a los chatbots! La aplicación estratégica de las plataformas conversacionales con AI02 Dic 2022
por Equipo editorial IT Masters Mag
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<img width="768" height="512" src="https://www.itmastersmag.com/wp-content/uploads/2022/11/chatbot-768x512.png" class="card-responsive-img fit-img" alt="El uso de chatbots ayudará en el Black Friday" decoding="async" srcset="https://www.itmastersmag.com/wp-content/uploads/2022/11/chatbot-768x512.png 768w, https://www.itmastersmag.com/wp-content/uploads/2022/11/chatbot-300x200.png 300w, https://www.itmastersmag.com/wp-content/uploads/2022/11/chatbot-811x541.png 811w, https://www.itmastersmag.com/wp-content/uploads/2022/11/chatbot-230x153.png 230w, https://www.itmastersmag.com/wp-content/uploads/2022/11/chatbot.png 1080w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Black Friday, oportunidad para equilibrar el uso de chatbots con el servicio humano
23 Nov 2022
por Equipo editorial IT Masters Mag
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<img width="811" height="541" src="https://www.itmastersmag.com/wp-content/uploads/2022/06/IT-Masters-news-Pia-Mistretta-chatbots-811x541.jpg" class="responsive-img" alt="IT Masters News Pia Mistretta chatbots" style="display: block;" decoding="async" srcset="https://www.itmastersmag.com/wp-content/uploads/2022/06/IT-Masters-news-Pia-Mistretta-chatbots-811x541.jpg 811w, https://www.itmastersmag.com/wp-content/uploads/2022/06/IT-Masters-news-Pia-Mistretta-chatbots-300x200.jpg 300w, https://www.itmastersmag.com/wp-content/uploads/2022/06/IT-Masters-news-Pia-Mistretta-chatbots-768x512.jpg 768w, https://www.itmastersmag.com/wp-content/uploads/2022/06/IT-Masters-news-Pia-Mistretta-chatbots-230x153.jpg 230w, https://www.itmastersmag.com/wp-content/uploads/2022/06/IT-Masters-news-Pia-Mistretta-chatbots.jpg 1080w" sizes="(max-width: 811px) 100vw, 811px" data-eio="l" />					
Video
Chatbots: ventajas y fallas más comunes17 Jun 2022
por Maricela Ochoa Serafín
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<img width="768" height="461" src="https://www.itmastersmag.com/wp-content/uploads/2021/09/shutterstock_722049553-768x461.jpg" class="card-responsive-img fit-img" alt="Customer,Experience,Concept,,Best,Excellent,Services,Rating,For,Satisfaction,Present" decoding="async" srcset="https://www.itmastersmag.com/wp-content/uploads/2021/09/shutterstock_722049553-768x461.jpg 768w, https://www.itmastersmag.com/wp-content/uploads/2021/09/shutterstock_722049553-300x180.jpg 300w, https://www.itmastersmag.com/wp-content/uploads/2021/09/shutterstock_722049553-811x487.jpg 811w, https://www.itmastersmag.com/wp-content/uploads/2021/09/shutterstock_722049553-1536x922.jpg 1536w, https://www.itmastersmag.com/wp-content/uploads/2021/09/shutterstock_722049553-2048x1229.jpg 2048w, https://www.itmastersmag.com/wp-content/uploads/2021/09/shutterstock_722049553-230x138.jpg 230w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
El cliente en una nueva economía de experiencias
07 Sep 2021
por Mónica Mistretta
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<img width="811" height="486" src="https://www.itmastersmag.com/wp-content/uploads/2020/11/shutterstock_16397747561-scaled-e1605292184658-811x486.jpg" class="responsive-img" alt="chatbot" style="display: block;" decoding="async" srcset="https://www.itmastersmag.com/wp-content/uploads/2020/11/shutterstock_16397747561-scaled-e1605292184658-811x486.jpg 811w, https://www.itmastersmag.com/wp-content/uploads/2020/11/shutterstock_16397747561-scaled-e1605292184658-300x180.jpg 300w, https://www.itmastersmag.com/wp-content/uploads/2020/11/shutterstock_16397747561-scaled-e1605292184658-768x460.jpg 768w, https://www.itmastersmag.com/wp-content/uploads/2020/11/shutterstock_16397747561-scaled-e1605292184658-1536x920.jpg 1536w, https://www.itmastersmag.com/wp-content/uploads/2020/11/shutterstock_16397747561-scaled-e1605292184658-2048x1227.jpg 2048w, https://www.itmastersmag.com/wp-content/uploads/2020/11/shutterstock_16397747561-scaled-e1605292184658-230x138.jpg 230w" sizes="(max-width: 811px) 100vw, 811px" data-eio="l" />					
El chatbot como herramienta esencial para combatir una pandemia: Caso del Municipio de San Pedro Garza García, Nuevo León13 Nov 2020
por Maricela Ochoa Serafín
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<img width="768" height="432" src="https://www.itmastersmag.com/wp-content/uploads/2019/09/vlcsnap-2019-09-13-11h19m38s202-768x432.png" class="card-responsive-img fit-img" alt="Inteligencia Artificial" decoding="async" srcset="https://www.itmastersmag.com/wp-content/uploads/2019/09/vlcsnap-2019-09-13-11h19m38s202-768x432.png 768w, https://www.itmastersmag.com/wp-content/uploads/2019/09/vlcsnap-2019-09-13-11h19m38s202-300x169.png 300w, https://www.itmastersmag.com/wp-content/uploads/2019/09/vlcsnap-2019-09-13-11h19m38s202-811x456.png 811w, https://www.itmastersmag.com/wp-content/uploads/2019/09/vlcsnap-2019-09-13-11h19m38s202-230x129.png 230w, https://www.itmastersmag.com/wp-content/uploads/2019/09/vlcsnap-2019-09-13-11h19m38s202-710x400.png 710w, https://www.itmastersmag.com/wp-content/uploads/2019/09/vlcsnap-2019-09-13-11h19m38s202.png 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Video
Se buscan: Inversiones en Inteligencia Artificial
13 Sep 2019
por Equipo editorial IT Masters Mag
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